Phone Banking
1. Introduction
Saigon Bank for Industry and Trade offers Phone Banking service to customers to satisfy their demands on information inquiry, exchange rates, etc… via telephone.
2. Requirements and features
Customers must be SAIGONBANK account holders or SAIGONBANK card holders.
Customers may apply for service amendment or registration at SAIGONBANK Card Business Center or any transaction points of our network.
3. Guideline for Phone Banking
Customers can dial No. 8214854 for immediate Phone Banking access
Language selection
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Vietnamese
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Press
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1
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*
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English
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Press
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2
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General information for all customers
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Exchange rate
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Press
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2
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*
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USD/VND exchange rate
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Press
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1
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*
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EUR/VND exchange rate
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Press
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2
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*
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GBP/VND exchange rate
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Press
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3
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*
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Gold price
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Press
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3
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*
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Deposit interest rate of individual and corporate customers
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Press
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4
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*
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Deposits in VND
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Press
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1
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*
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Deposits in USD
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Press
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2
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*
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Savings interest rates
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Press
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5
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*
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Savings in VND
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Press
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1
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*
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Savings in USD
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Press
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2
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*
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Loan interest rates
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Press
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6
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*
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Loans in VND
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Press
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1
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*
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Loans in USD
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Press
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2
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*
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List of branches, products, services and news
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Press
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7
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*
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Language selection
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Press
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9
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*
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Note: back to previous menu
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Press
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*
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Personal access for customers having account and password registration
Customers login Inquiry Service System
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Enter full account, then
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Press
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*
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Enter password, then
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Press
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*
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After successfully login, customers can inquire the following
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Account information
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Press
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1
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*
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Account balance
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Press
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1
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*
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5 latest transactions
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Press
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2
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*
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Request for statements via Fax
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Press
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3
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*
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Request for statement via Email
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Press
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4
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*
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Change password
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Press
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5
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*
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Other personal information of account
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Press
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6
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*
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Note: back to previous menu
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Press
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*
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Finish Phone Inquiry Service
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To finish Phone Inquiry Service
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Press
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0
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*
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