Phone Banking

1.   Introduction

Saigon Bank for Industry and Trade offers Phone Banking service to customers to satisfy their demands on information inquiry, exchange rates, etc… via telephone.

2.   Requirements and features

Customers must be SAIGONBANK account holders or SAIGONBANK card holders.
Customers may apply for service amendment or registration at SAIGONBANK Card Business Center or any transaction points of our network.

3.   Guideline for Phone Banking

Customers can dial No. 8214854 for immediate Phone Banking access
Language selection
 
Vietnamese
Press
1
*
English
Press
2
*
 
General information for all customers
 
Exchange rate
Press
2
*
USD/VND exchange rate
Press
1
*
EUR/VND exchange rate
Press
2
*
GBP/VND exchange rate
Press
3
*
Gold price
Press
3
*
Deposit interest rate of individual and corporate customers
Press
4
*
Deposits in VND
Press
1
*
Deposits in USD
Press
2
*
Savings interest rates
Press
5
*
Savings in VND
Press
1
*
Savings in USD
Press
2
*
Loan interest rates
Press
6
*
Loans in VND
Press
1
*
Loans in USD
Press
2
*
List of branches, products, services and news
Press
7
*
Language selection
Press
9
*
Note: back to previous menu
Press
*
 
 
Personal access for customers having account and password registration
Customers login Inquiry Service System
Enter full account, then
Press
*
 
Enter password, then
Press
*
 
 
After successfully login, customers can inquire the following
Account information
Press
1
*
Account balance
Press
1
*
5 latest transactions
Press
2
*
Request for statements via Fax
Press
3
*
Request for statement via Email
Press
4
*
Change password
Press
5
*
Other personal information of account
Press
6
*
Note: back to previous menu
Press
*
 
 
Finish Phone Inquiry Service
To finish Phone Inquiry Service
Press
0
*
 
 

SAIGON BANK FOR INDUSTRY AND TRADE

Smart Financial Solutions